frequently asked questions from companies
faqs from consumers can be found here
I want to start the process. What do I do now?
Head over to this page of our website to familiarise yourself with our service, complete the online contact form on that page, and we will respond to your query and/or send you the Preliminary Requirements e-mail.
Where are the application forms on your website?
The Questionnaire & Application Form (Q&A) is only sent to companies that have responded to the Preliminary Requirements e-mail. This is a high level set of questions we need answered to assess your company’s eligibility for accreditation and to help guide you/your manufacturer through the process.
How much does it cost to be accredited?
As a non-profit organisation CCF charges a one-off administrative fee of AUD$100 to cover the costs we incur during the accreditation process. The admin fee is payable upon submission of a completed application for accrediation.
If the application is successful, the company receives for the duration of its accreditation a complimentary listing on our website, in the printed CCF List booklet, in CCF’s free iPhone/Android App, one announcement via our Facebook, Twitter and Instagram accounts, and listing in the monthly CCF eUpdate. CCF produces and distributes all materials to the public free of charge.
How much does it cost to use your rabbit logo?
We strongly encourage companies to be accredited and get on the CCF List first, then look at whether taking out a license to use our logo is the right thing for their business. It is a tiered fee system, based on the gross annual sales of your company. Detailed information about license fees is only made available to eligible companies that have responded to the Preliminary Requirements e-mail.
I want to use the Not Tested on Animals Rabbit Logo on my packaging and website. Where can I find the vector files?
Only CCF-Accredited companies are invited to use the Not Tested on Animals Rabbit Logo. Once accredited by CCF, companies may opt to take out a License to use our logo for an annual fee. There is no obligation to take out a License.
How long goes the accreditation process take?
This is dependent upon the individual circumstances of your company, what documentation you already have in place, etc. The Accreditation Committee usually meets once per month to review completed applications.
I use a contract manufacturer to make my products. They’re not on your list and they don’t want to fill out any paperwork. Can I still apply?
No. Without the support of your manufacturer, your company can’t be accredited by our organisation.
I only want to get some of my products/brands accredited.
CCF accreditation covers the entire corporate entity rather than individual products and/or brands. This is one of the reasons you may find companies on other lists, that are not on ours.
How often do I have to undergo re-accreditation?
This is dependent upon the individual circumstances of your company. Companies on the CCF List are regularly asked to undergo re-accreditation to ensure that they still comply with CCF’s criteria for accreditation. There is no fee for re-accreditation.
If a company declines to undergo re-accreditation it is removed from the CCF List and added to this page of our website.
I have bought an accredited company / sold my accredited company. Can you please update your records?
CCF Accreditation and Licensing is not transferable. When an accredited company changes hands it is temporarily removed from the CCF List while the new owner is invited to apply for accreditation. If the new owner declines to apply, the company is added to this page of our website.
Can I apply if I use animal ingredients in some of my products?
Yes, some animal ingredients are permitted under our accreditation scheme. Once successfully accredited, we categorise your company on the CCF List with the following symbols so that consumers can make purchasing decisions aligned with their personal ethics.
| v | All products are suitable for vegans (or go to the vegan cruelty-free list). |
| sv | Some products are suitable for vegans (please check labels). |
| vt | Vegetarian and contain beeswax, lanolin, honey, milk, egg and/or casein. No vegan products. |
| bp | Meet non-animal testing rule but some products contain animal ingredients or killed insects. |
| CPOF | Certified Palm Oil Free by the Palm Oil Free Certification Accreditation Programme |
I am the Australian distributor for a product, can I apply for accreditation?
Unfortunately we can’t accept applications from agents or distributors. We can only deal with directors, owners and/or employees of a company.